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Future, we would like to reassure you that we respect all suggestions. We Fortunately share compliments with the workers who make them. Remember to be assured that we are also committed to answering every single grievance we obtain, and also a representative from our department will get again to you personally as soon as possible.

I are already within the telephone for three hours wanting to take care of a problem the place my bag was break up open and my possessions missing.

I actually strongly do not would like to fly with American Airways ever yet again, their customer service is horrible!!! I had been with a flight on Monday from Miami, Florida to Norfolk, Virginia and had to worst lay more than. Why on the earth do I must fly to The big apple to go back to Virginia. My struggle was suppose to leave Miami Global to Laguardia at 5pm. The flight was to start boarding at 4:30pm and so they produced an announcement that their would be a 15 moment hold off and I went towards the counter to request the agent if I used to be planning to make my link and she informed me I can be good. The explanation I checked on my relationship was since my lay above wax only 58 minutes. We’ll we boarded the flight so I thought I can be wonderful to capture my connection bug which was so we sat to the aircraft for more than and hour even though they mounted each of the necessary to take care of. They didn't give everyone the prospect to try to make alternate vacation which was Unquestionably Completely wrong. I was in Miami for my brother’s funeral given that Thursday. My spouse is effective two job and he needed to acquire off from do the job Thursday, Friday and Monday from both Employment. I also needed to acquire off myself. The flight finally took off And that i missed my link.

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Following this conversation, I´ve tried to terminate our flight (of course I didn´t would like to fly With this airplane any more), although the attendant business brusquely warned us that If your aircraft was fixed, our baggage would go Along with the plane! Even though I questioned for more of three moments to get my luggage. Immediately after +/- three hours, In spite of quite a bit of men and women terrified and worried the aircraft still left toward Miami. As All people during the plane missing the relationship that would happen at 21: 30h, AA knowledgeable us that we might be reallocated in the next and last flight on the working day, at midnight. Presented The dearth of space we confront in the first flight (from São Paulo), we experienced managed to ebook the seat twenty, which there are no chair in front of us, so a little more space to the legs. Which fell down on account of these problems with the delay. Arriving for the airport, they built us run (the person of AA arrived in just a little motor vehicle and mentioned to everyone Hurry up Men, hurry up) for the plane. Whenever we arrived in the door the supervisor instructed us that we would have to go independent from the plane Which we dropped the chair 20. She instructed us that she needed to different Other people individuals to to Allow an adult with a youngster. Funny no?? What does she wanted?? My six decades old boy flying on your own??? I just explained that I needed to fly with each other, it was our past day of family vacation. I even take being accommodated on the next flight, she just stated, no you can fly On this one, and once again I read, your luggage will go on this flight. My son understood what was talked about and begin to cry mainly because he didn´t wanted to be divided from amongst us.

On Jan 10th 2014, we had a return flight from Miami to Seattle. This was a direct flight which should have been six.five hrs. We boarded about 30 min late, only to listen to in the captain that we ended up nevertheless looking forward to gasoline and nonetheless did not have affirmation concerning when, but that it might just take at the original source least 20 min to refuel. At last following 1 hour over the plane, we had refueled, only to listen to that an armrest was damaged and we were being looking forward to a maintenance. We were on the strategy for one.five hrs, in advance of take-off. WHY, would you board passengers on that very long of the flight In advance of refueling, Specifically not acquiring an ETA for your gas?

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You should note, [American Airlines does reserve the proper to ask for birth documents for passengers underneath the age of two years].

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Kudos! To both you and your writers, I just done my graduation and without doubt it wouldn’t are already attainable without your help. Seth

I love AA but be sure to ensure that they assure things like the entertainment and other things are extensively checked…..specifically for the prolonged haul.

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I just bought from the telephone with Connie Sanders within the DFW office. I requested for her name because she was so variety and helpful to us. I have rarely encountered somebody so helpful and caring. If all your Associates may be like her you would've a fantastic airline.

speaking to a real particular person at AA purchaser service is beside unattainable. The Web-site listing a contact number, which happens to be for cargo and that only references a Web page that's no help in any respect.

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